Refund policy
Return & Refund Policy
At Bavcutie, we want you to be happy with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us and we’ll be happy to assist you.
Return Eligibility
You may request a return within 7 days of receiving your order if:
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You received a damaged or defective product.
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You received the wrong product.
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Your order is incomplete or missing an item.
The product must be unused, unwashed, and in its original condition with the original packaging, tags, and accessories.
Non-Returnable Items
Returns may not be accepted for:
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Products that have been used, washed, or damaged after delivery.
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Products without original packaging or tags.
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Items damaged due to improper use or handling.
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Products for which the return request is made after 7 days of delivery.
How to Request a Return
Please contact our customer support within 7 days of delivery and provide:
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Your order number.
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Reason for the return.
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Clear photos/videos of the product and packaging, if applicable.
After reviewing your request, we will inform you about the next steps.
Refunds
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method or through another suitable method agreed upon with the customer.
For Cash on Delivery orders, we may request your bank/UPI details to process an approved refund.
Return Shipping
If the return is due to a damaged, defective, incorrect, or incomplete product, Bavcutie may provide an appropriate return solution.
For other reasons, return shipping charges may apply.
Order Cancellation
Orders may be cancelled before they are shipped. Once an order has been shipped, cancellation may not be possible.
Bavcutie reserves the right to refuse returns or refunds that do not meet the conditions mentioned in this policy.